Privacy Policy

1. Introduction

Welcome to Volition Stack ("Company," "we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website (volitionstack.com), our mobile applications (available on the Google Play Store and Apple App Store), and any related services, sales, marketing, or events (collectively referred to as the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our Services immediately.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Register for an account or create a user profile
• Make a purchase or subscribe to our services
• Contact us through our website or apps
• Participate in surveys, feedback forms, or promotions
• Post content, comments, or other user-generated material

This information may include:

• Name, email address, and phone number
• Billing address and payment information
• Username and password
• Profile pictures and biographical information
• Any other information you choose to provide

2.2 Information Automatically Collected

When you use our Services, we automatically collect certain information, including:

• Device Information: Device type, operating system and version, unique device identifiers (such as IDFA or Android Advertising ID), device model, and manufacturer
• Log Data: IP address, browser type, access times, pages or screens viewed, app crashes, and other system activity
• Usage Data: Features used, actions taken, time spent on pages or screens, navigation paths, and interaction data
• Location Data: Approximate location based on IP address. We do not collect precise geolocation without your explicit consent
• Cookies & Similar Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing and usage behavior

2.3 Information from Third Parties

We may receive information about you from third-party sources such as:

• Social media platforms (if you choose to link or log in through them)
• Analytics providers (e.g., Google Analytics, Firebase Analytics)
• Advertising networks and partners
• Payment processors

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain our Services: Including creating and managing your account, processing transactions, and delivering requested features
• Improve our Services: Analyze usage patterns, troubleshoot technical issues, and develop new features and products
• Communicate with you: Send you updates, security alerts, support messages, and administrative notifications
• Marketing and promotions: Send promotional communications (with your consent where required by law). You can opt out at any time
• Personalization: Tailor content, recommendations, and advertising to your preferences and interests
• Security and fraud prevention: Detect, investigate, and prevent fraudulent transactions, unauthorized access, and other illegal activities
• Legal compliance: Comply with applicable laws, regulations, legal processes, or enforceable governmental requests
• Analytics: Monitor and analyze trends, usage, and activities in connection with our Services

4. Sharing of Information

We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, including cloud hosting (AWS, Firebase), payment processing, analytics, email delivery, and customer support. These providers are contractually obligated to protect your data
• Legal Requirements: We may disclose information if required to do so by law, or in response to valid requests by public authorities (e.g., courts, government agencies)
• Business Transfers: In connection with a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity
• Safety and Protection: When we believe disclosure is necessary to protect the rights, property, or safety of Volition Stack, our users, or others
• With Your Consent: We may share information with your explicit consent or at your direction
• Aggregated or De-identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you

5. Data Storage and Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security assessments and vulnerability testing
• Access controls limiting employee access to personal data
• Secure cloud infrastructure with reputable providers (AWS, Firebase)
• Regular monitoring for suspicious activities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Specific retention periods include:

• Account data: Retained for the duration of your account, plus 30 days after account deletion
• Transaction records: Retained for up to 7 years for legal and tax compliance purposes
• Usage and analytics data: Retained for up to 26 months
• Communication records: Retained for up to 3 years

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Portability: Request a machine-readable copy of your personal data
• Restriction: Request restriction of processing of your personal information
• Objection: Object to the processing of your personal information in certain circumstances
• Withdraw Consent: Withdraw previously given consent at any time
• Opt-Out of Marketing: Unsubscribe from marketing communications via the link in our emails or by contacting us

To exercise any of these rights, please contact us at hello@volitionstack.com. We will respond to your request within 30 days.

8. Children's Privacy

Our Services are not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at hello@volitionstack.com.

If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to promptly delete such information from our servers.

9. Third-Party Services and Links

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Volition Stack. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access.

Our apps may integrate with the following third-party services:

• Google Analytics / Firebase Analytics: For app usage analytics and crash reporting
• AWS (Amazon Web Services): For cloud hosting and data storage
• RevenueCat: For in-app subscription and purchase management
• Payment processors: For secure payment handling (we do not store credit card details)

10. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• The right to know what personal information is being collected
• The right to know whether your personal information is sold or disclosed, and to whom
• The right to opt out of the sale of personal information
• The right to request deletion of personal information
• The right to non-discrimination for exercising your privacy rights
• The right to correct inaccurate personal information
• The right to limit use and disclosure of sensitive personal information

We do not sell personal information as defined under the CCPA/CPRA.

12. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR):

• We process your data based on legitimate interests, contractual necessity, legal obligation, or your consent
• You have the right to lodge a complaint with your local data protection authority
• You may request a copy of the specific safeguards applied to transfers of your personal data outside the EEA

13. Google Play Store Specific Disclosures

For users who access our Services through applications distributed via the Google Play Store:

• We comply with Google Play's User Data policy and Developer Program Policies
• We handle all user data securely, including during transit using modern cryptography (TLS)
• We provide a mechanism to request data deletion, accessible via our apps or by emailing hello@volitionstack.com
• We do not use data for purposes not disclosed in this policy
• We are transparent about all data access, collection, use, and sharing

14. Apple App Store Specific Disclosures

For users who access our Services through applications distributed via the Apple App Store:

• We comply with Apple's App Store Review Guidelines and Developer Program License Agreement
• We provide App Tracking Transparency (ATT) prompts when required before tracking your activity across other companies' apps and websites
• We provide accurate Privacy Nutrition Labels in the App Store for each of our apps
• We do not use data for tracking purposes without your explicit permission
• All in-app purchases and subscriptions are processed through Apple's payment system

15. Push Notifications

We may send you push notifications to provide updates, alerts, and relevant information. You can opt out of receiving push notifications at any time by adjusting your device settings or the notification preferences within our apps.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting a prominent notice on our website
• Sending a notification through our apps
• Updating the "Last updated" date at the top of this page

You are advised to review this Privacy Policy periodically. Continued use of our Services after any changes constitutes acceptance of those changes.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: